Terms of Service

Welcome to Glam Nail Lounge. By booking an appointment, using our services, or visiting our salon, you agree to be bound by these Terms of Service. Please read them carefully before scheduling your appointment.

1. Acceptance of Terms

By accessing our website, booking services, or visiting Glam Nail Lounge located at 7494 S Power Rd, Suite 103, Gilbert, AZ 85297, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Appointment Booking and Confirmation

Booking: Appointments can be made by phone at (480) 805-8112, through our website, or in person. All appointments are subject to availability.

Confirmation: We recommend confirming your appointment 24 hours in advance. We may send appointment reminders via SMS/Text or email if you have opted in to receive such communications.

Accuracy: You are responsible for providing accurate contact information and appointment details. Please notify us immediately of any changes.

3. Cancellation and No-Show Policy

4. Payment Terms

• Payment is due at the time services are rendered
• We accept cash, credit cards, and debit cards
• Prices are subject to change without notice
• Gratuities are appreciated but not included in service prices
• Gift certificates are non-refundable and cannot be redeemed for cash

5. Service Policies

Age Requirements: Clients under 18 must be accompanied by a parent or legal guardian. Some services may have minimum age requirements.

Health Conditions: Please inform us of any health conditions, allergies, skin sensitivities, or medications that may affect your service. We reserve the right to refuse service if we believe a treatment may be harmful to you.

Service Results: Individual results may vary. We strive to provide excellent service but cannot guarantee specific outcomes for all treatments.

Product Recommendations: Our technicians may recommend products or treatments. You are under no obligation to purchase or accept additional services.

6. Client Conduct

We are committed to providing a welcoming, relaxing environment for all clients. We reserve the right to refuse service or ask clients to leave if they:

• Exhibit disrespectful, abusive, or inappropriate behavior toward staff or other clients
• Arrive under the influence of drugs or alcohol
• Violate salon policies or create a disturbance
• Engage in any illegal activity on the premises

7. Health and Safety

Glam Nail Lounge maintains high standards of hygiene and sanitation:

• All tools and equipment are sanitized according to state regulations
• We use disposable items when possible
• Our technicians follow proper hygiene and safety protocols
• Clients with contagious conditions (fungal infections, open wounds, etc.) may be refused service to protect staff and other clients

8. Liability and Disclaimer

Assumption of Risk: You acknowledge that nail and spa services carry inherent risks, including potential allergic reactions, skin irritation, or injury. By receiving services, you assume these risks.

Limitation of Liability: Glam Nail Lounge, its owners, and employees shall not be liable for any damages, injuries, or losses arising from services provided, except where prohibited by law.

Medical Advice: Our services are cosmetic in nature and are not intended to diagnose, treat, or cure any medical condition. Consult your healthcare provider before receiving services if you have concerns.

9. Personal Belongings

Glam Nail Lounge is not responsible for lost, stolen, or damaged personal belongings. Please keep your valuables secure during your visit.

10. Photography and Marketing

By receiving services at Glam Nail Lounge, you consent to the salon taking photographs of completed services for marketing purposes, unless you explicitly opt out. Your personal information will not be shared without your consent.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Glam Nail Lounge and is protected by copyright laws. You may not use, reproduce, or distribute our content without written permission.

12. SMS/Text Messaging Terms

If you opt in to receive SMS/Text messages:

• You consent to receive automated appointment reminders, promotions, and service updates
• Message frequency varies; standard message and data rates apply
• You may opt out at any time by replying STOP or OUT
• For help, reply HELP or contact us at (480) 805-8112

13. Website Use

Accuracy: While we strive to provide accurate information on our website, we do not warrant that all content is complete, current, or error-free.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

Prohibited Uses: You may not use our website for any unlawful purpose or in violation of these terms.

14. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the revised terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Maricopa County, Arizona.

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Glam Nail Lounge regarding the use of our services and supersede all prior agreements and understandings.